Meet Our Team in India
Behind every successful gaming experience is a dedicated and passionate team. In our Indian office, we are proud to introduce six outstanding professionals who ensure smooth operations and top-notch service every day. These individuals represent our core values of transparency, responsibility, and customer satisfaction.
- Rohan Mehra – Country Director, India
Rohan leads our operations in India with a clear vision and strategic mindset. He is responsible for ensuring that our platform complies with local laws and meets the evolving expectations of Indian users. With over a decade in the online entertainment industry, he brings both expertise and a passion for innovation. - Priya Kapoor – Head of Customer Care
Priya manages the support department with warmth and efficiency. She trains our service agents and sets high standards for customer interaction. Thanks to her leadership, our users receive fast, friendly, and effective assistance around the clock. - Ankit Sharma – Compliance & Responsible Gaming Lead
Ankit ensures that we operate with the highest integrity. He oversees our responsible gaming policies and works closely with regulators and independent auditors. His role also includes monitoring platform activity to prevent abuse and protect vulnerable users. - Neha Verma – Marketing & Brand Manager
Neha is the creative force behind our presence in India. From launching promotional campaigns to building our image as a trusted service provider, she ensures that users always see our best side. She also coordinates with influencers and media to keep the public informed. - Karan Desai – Technical Operations Manager
Karan leads the technical infrastructure team. His job is to ensure that the platform is always fast, secure, and scalable. He supervises daily performance checks, security updates, and backend innovations, all designed to create a seamless user experience. - Simran Nair – Community Engagement Officer
Simran serves as the bridge between our company and its users. She gathers feedback, organizes community events, and keeps players informed through newsletters and social media. Her goal is to make sure users feel heard and valued.
Together, this team reflects our commitment to offering Indian players a safe, supportive, and transparent digital environment. We take great pride in building not just a platform, but a trusted community.
Our Mission in India
Our mission in India goes beyond providing access to games and betting opportunities. We aim to build a sustainable and respectful relationship with every user. Our approach is shaped by the needs and culture of the Indian audience, and we continuously evolve to match those expectations.
- Security and Reliability – We prioritize the safety of your data and transactions. Our system is protected with advanced encryption and monitored 24/7 for any suspicious activity. We believe your trust must be earned daily.
- Transparency and Trust – We operate openly, clearly explaining our terms, odds, and payout structures. No hidden conditions, no confusing clauses — just a straightforward experience that respects your intelligence.
- Responsible Entertainment – Gaming should be fun, never harmful. That’s why we promote tools that allow users to set limits, take breaks, and seek help when needed. We are advocates of smart, balanced entertainment.
- Local Support and Customization – From payment methods to language preferences, we adapt our service to Indian users. We work with local partners and regularly gather feedback to improve our offerings.
- Education and Empowerment – Through blog content, tutorials, and personal guidance, we help beginners get started and experts stay informed. We believe an informed player is a responsible player.
Our mission is not just a statement — it’s a continuous promise to raise the standards of online gaming in India.
Visit Our Office in New Delhi
We believe in keeping our doors open, both virtually and physically. If you’d like to learn more about our services, ask a question in person, or explore partnership opportunities, we welcome you to visit our Indian headquarters. A personal approach is often the best way to build trust.
Our office is located in one of Delhi’s key business districts. Here, we regularly meet with clients, journalists, and users who want to better understand our work or resolve specific concerns. You can schedule an appointment with our General Manager, Mr. Arvind Bhatt, a respected professional with extensive experience in digital services.
Mr. Bhatt is available for in-person meetings on the following topics:
- Account-related questions or verification help
- Feedback and user suggestions
- Responsible gaming and ethical conduct concerns
- Local business or media partnerships
Whether you’re a player or a partner, your voice matters. We’re always ready to listen and help.
Office address:
Office 14-B, 3rd Floor, Nehru Place, New Delhi, Delhi 110019
To get in touch or request a meeting, please visit our official site: 1winofficialsite.in
Our Commitment to Fair Play
Fair play is the foundation of every service we offer. We understand that users need to feel confident that every spin, hand, or bet is governed by integrity — not by chance alone. That’s why we’ve made transparency and fairness a priority from day one.
Our games and services are regularly audited by independent third-party testers to verify fairness and randomness. We publish the outcomes of these audits and comply with international standards for digital gaming platforms. All technical providers we work with are certified and trusted.
We also use AI-powered tools to detect unusual betting patterns and prevent manipulation or collusion. Fraudulent behavior is investigated swiftly and resolved transparently. Players who raise disputes are heard — and respected.
Additionally, our platform features self-exclusion options, deposit limits, and reminders to help users play responsibly. We work closely with experts in responsible gambling to continuously improve these tools.
Ultimately, we don’t just aim to meet expectations — we strive to exceed them. Fairness is not just a feature. It’s a responsibility we proudly uphold, every single day.
